Instructional Designer job

Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? Are you drawn to the community and energy of being on a campus of higher education? Can you see yourself supporting distinguished business academics? If so, consider joining our team as an Instructional Designer to consult and provide operational support to our faculty, learners, and staff to advance Harvard Business School’s mission to educate leaders who make a difference in the world.

As part of the Learning Design & Training Services team the Instructional Designer (ID) is responsible for designing, implementing, and consulting on applications and technology devices that support the advancement of teaching and learning at the Harvard Business School (HBS). They assist faculty and staff with developing sound pedagogical strategies for developing and utilizing technologies in and across the curriculum for virtual, hybrid, and in-person delivery. The ID assists in the production and delivery of training materials and end-user documentation on how to appropriately use technology solutions for both academic and administrative uses.

The ideal candidate is an energetic, quick learner who possesses superior interpersonal and communication skills. They have experience effectively consulting with faculty and business partners, developing and delivering a wide variety of technology solutions and trainings in a high-touch, enterprise- level environment. They have excellent listening and critical thinking skills and exhibit the ability to understand current processes and requirements and identify new tools or ways of working to achieve objectives. They possess superior maturity, professionalism, and judgment.

Responsibilities:

• Consult with faculty and staff on how HBS IT-supported technologies can be used to meet business needs which can be delivered in a number of different modalities (virtual, hybrid, in-person)
• Coordinate services across the HBS IT and the HBS organization, so that faculty have a central point of service contact for their technology needs (maintaining streamlined and strong customer service for the faculty and programs)
• Evaluate new technologies and their ability to meet HBS community needs
• Serve on project teams in designing and implementing solutions that align closely with teaching, learning, and administrative goals
• Design and create end-user documentation including eLearning, guides, and videos
• Develop and deliver individual and group instruction with sensitivity to differing learning styles
• Complete other responsibilities as assigned

• Minimum of two years’ post-secondary education or relevant work experience

The two years’ experience required above must be as an instructional/learning designer or equivalent in a higher education or similar environment.

The following are preferred:

• Experience in developing instructional design strategies, policies, and procedures
• Expertise in developing, evaluating, and redesigning face‐to‐face, fully virtual, and hybrid/blended content delivery
• Expertise with Zoom
• Expertise with one or more learning management systems
• Expertise with one or more eLearning authoring tool (e.g., Camtasia, Captivate, Articulate)
• Teaching or training experience
• Strong presentation skills
• Be flexible, open-minded, and comfortable with changing responsibilities and duties as new and additional needs become known
• Experience with IT Infrastructure Library (ITIL) and IT Service Management (ITSM)

• Additional support outside of regularly scheduled hours, including mornings, nights, and weekends, will occasionally be required

This position is approved as a term appointment with an end date of 6/30/25. There is a possibility of renewal/extension.

This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a weekly basis. Specific schedule will be determined by your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is preferred to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.

Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Information Technology, Technical

USA – MA – Boston

I1957P IT Multimedia Prof III

Hybrid (partially on-site, partially remote)

–

057

Information Technology

$85,000 – $90,000, salary commensurate with experience

00 – Non Union, Exempt or Temporary

Full-time

30-Jun-2025

Identity

40 hours minimum per week, schedule to be determined by manager

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.