Website Dunkin'
The Instructional Designer plans, organizes, and develops best-in-class training curricula, materials, and programs to meet brand training needs.
RESPONSIBILITIES
- Works with subject matter experts (SME) to develop learning programs and tools for stores, field team and support center personnel
- Collaborates and works with operations, technical and field training teams to maintain core training and operational revisions
- Support all Marketing initiatives as they relate to new product roll outs, LTO’s etc
- Create supporting material/media (audio, video, simulations, role plays, games, etc) to be used in store and LMS
- Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of courses and materials
- Supports Field Training Team with consistent templates and materials
- Maintain project documentation and course folders and manage course/curricula updates
- Participate in meetings and conference calls with the Training Team and designated project initiatives
- Demonstrates strong degree of operational knowledge and works well with cross functional teams to ensure content accuracy
EDUCATION AND EXPERIENCE QUALIFICATIONS
- Minimum High School or GED
- 4 year degree or equivalent work experience
- 2 Operations, training, marketing or operations support
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
- Excellent knowledge of learning theories and instructional design models Lesson and curriculum planning skills
- Basic HTML and Flash programming knowledge
- Solid knowledge of course development software and at least one Learning Management System
- Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
- Ability to write effective copy, instructional text, audio scripts/video scripts
- Significant experience designing for and facilitating instruction in person and in virtual formats
- Extensive experience in at least one of the following eLearning development tools: Articulate Studio; Articulate Storyline; Adobe Captivate; Articulate Rise, Inking
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
To apply for this job please visit careers.dunkindonuts.com.