Website University of Wisconsin System
The University of Wisconsin System, a premier system of public higher education, educates approximately 161,000 students each year and employs 40,000 faculty and staff statewide. With 13 universities across 26 campuses and a statewide extension network with offices in every county, the UW System is a tremendous academic, cultural, and economic resource for Wisconsin, the nation, and the world. The UW System and its employees are purpose-driven, people-focused, and committed to stewardship.
The Service Operations team within UW-Shared Services exists to standardize processes, consolidate operations, and streamline administrative practices in order to provide high quality services while improving administrative efficiency and effectiveness. In addition to providing high quality services, Service Operations brings value to UW institutions by reducing administrative burden and cost, thereby allowing them to invest time and resources into activities which are more central to their mission.
POSITION SUMMARY
The Instructional Designer is responsible for designing, implementing, and evaluating training and development programs for employees within the UW System. This position will develop and deliver in-person, virtual and asynchronous learning. The specialist will collaborate with various departments to identify training needs, develop content, deliver training, and assess the effectiveness of the training programs. This role requires strong instructional design skills and excellent communication abilities.
MAJOR RESPONSIBILITIES
Major responsibilities of the position include but are not limited to:
- Develop and write objectives for each learning activity/exercises and ensure they are aligned with business documentation and end-user business processes
- Facilitate professional development courses and activities and guides learning to align with existing curriculum
- Work with subject matter experts to complete content development, prepare, and update specialized instructional materials and assessment tools to align with unit objectives and strategy
- Conduct needs assessments and evaluations to support ongoing development and improvement of learning experiences for customers
- Review and analyze course evaluation data and determine appropriate action to incorporate feedback
- Measures participant performance and progress utilizing assessment tools to align with established mission and philosophy
- Serves as a subject matter expert, point of contact, and communicates with program affiliates, audiences, and stakeholders providing information and guidance on adult learning materials and standards
MINIMUM QUALIFICATIONS
To be considered for this position, applicants must have:
- Bachelor’s Degree in education, instructional design or related field OR five (5) years of related working experience
- Experience in instructional design using instructional technology to design and develop instructor-led, virtual, and on-demand learning experiences
- Knowledge of adult learning theories and instructional design in a professional work environment.
- Knowledge of or ability to learn complex business processing to design and develop learning experiences
- Effective written and oral communication, presentation, and interpersonal skills
- Demonstrated skill and experience providing excellent customer service to internal and external customers
PREFERRED QUALIFICATIONS
- Five (5) or more years of technical training course development and training
- Experience creating interactive eLearning content
- Experience with a variety of technology including e-Learning platform, like Adobe Captivate, learning management systems, and online conference technology, such as Zoom and Microsoft Teams
- Basic knowledge of graphic design elements and techniques to create useful and meaningful visuals
- Planning, organization, and project management skills
- Knowledge of Workday or other ERP application fundamentals
- Experience working in the public sector or higher education
- Instructional Design Certificate
CONDITIONS OF EMPLOYMENT
The UW System is required to conduct a criminal background and sexual harassment check for the selected finalist prior to employment.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
WORK LOCATION
The office location is in Madison, WI. An in-office requirement is expected two days per week. The remaining three days per week may be worked off-site/remote. Telecommuting agreements are subject to change at any time.
DIVERSITY STATEMENT
Diversity is a source of strength, creativity, and innovation for UW System Administration. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the University of Wisconsin community. We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.
University of Wisconsin System Administration fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who serve the State of Wisconsin and the public good.
COMPENSATION AND BENEFITS
The Instructional Designer position (official title: Training and Organizational Development Specialist II) is a full-time, salaried (exempt), Academic staff position. Well-qualified candidates can expect a starting annual salary within a range of $65,000-$80,000 commensurate with the candidate’s education, related experience, and qualifications.
UW System employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees . Please see this link for total compensation information: UW System Health & Retirement Contributions Estimator to provide you with total compensation information.
APPLICATION INSTRUCTIONS
To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through Friday, September 22, 2023. However, applications may be accepted until the position has been filled.
1. Go to the “UWSA Applicant Portal” to submit your materials online and select the appropriate applicant portal, either “External Applicants” or “Internal Applicants” and click on the position title that you want to apply for.
2. Follow the onscreen instructions and be sure to include your salary expectations when asked in our applicant tracking system.
- In addition, please be sure to upload ALL THREE of the required documents: resume, cover letter, and references as PDF files. Failing to include any of these documents may disqualify your application.
- Your cover letter MUST specifically address how your education and experience relate to the and qualifications. Be sure to emphasize the areas outlined under “Minimum and Preferred Qualifications.”
- Your reference page should include the names, addresses, email addresses, and phone numbers for three professional references with at least one being from a current or previous supervisor.
3. Submit your application.
SPECIAL NOTES:
If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting Kayla Baker at kayla.baker@uwss.wisconsin.edu.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran, and other bases as defined by federal regulations and UW System policies. We promote excellent through diversity and encourage all qualified individuals to apply.
Questions may be addressed to: Kayla Baker, HR Generalist, kayla.baker@uwss.wisconsin.edu
To apply for this job please visit www.careers.wisconsin.edu.

