Instructional Designer job

Travis Credit Union’s (TCU) Instructional Designer develops the people that drive the business to deliver results. This role provides talent development programs and services across the organization with a blended learning approach, resulting in continuously elevated member engagement and experience.

Profile:

• Designs and develops instructional learning solutions consistent with credit union policies, procedures, and strategies with a focus on TCU’s mission.
• Collaborates cross functionally with diverse stakeholders focused on developing function-specific information to enterprise-wide learning solutions.
• Applies advanced working knowledge of Instructional System Design (i.e., ADDIE, SAM, and/or Agile) and Adult Learning Theory.
• Uses methods such as observations, assessments and business results to evaluate and measure program effectiveness and consistency.
• Employs contemporary learning concepts to ensure effective solutions to meet development needs and expectations.
• Acts as a consultant and business partner to ensure successful end-to-end project management to the business.
• Provides individual and/or team coaching and mentoring to improve others’ abilities to set goals, take action and maximize strengths.
• Based on experience, may be a mentor or act as a leader to other employees.

Skills:

• Excellent verbal and written communication skills.
• Effective listening and critical thinking skills.
• Sound understanding of financial industry products and services.
• Advanced working knowledge of Instructional System Design (i.e., ADDIE, SAM, and/or Agile) and Adult Learning Theory.
• Advanced working knowledge of training authoring tools (e.g., Articulate Storyline, Captivate, Camtasia, etc.).
• Ability to work independently, set priorities, and to motivate self and others to achieve goals.
• Detail-oriented and maintains confidentiality at all times.
• Advanced in MS Office products (Outlook, Word, Excel, PowerPoint, Planner and Teams).
• Competent in Project Management processes and concepts.
• Proficient in Talent Development platforms and systems (Cornerstone, Zoom, etc.)
• Demonstrated ability to design and develop engaging and interactive eLearning and other multimedia deliverables, including developing complex interactive scenarios and gamification.
• Technical writing skills using the Information Mapping methodology and software.
• Proven abilities to evaluate training and analyze data.

Reporting and Experience:

• Reports directly to assigned department leadership.
• Bachelor’s degree in Instructional Design, Business Administration or related field; or equivalent related professional experience.
• Minimum of 3 years of developing, facilitating or conducting on-the-job training programs.
• Minimum of 2 years of retail banking or financial services experience preferred.
• Instructional Design Certification from an accredited institution, and/or InfoMapping Certificate preferred.
• Knowledge of industry learning standards such as SCORM, AICC and xAPI preferred.
• CPTD Certification or related equivalent preferred.

Compensation: Hourly starting range: $36.37 – $44.93 is commensurate with experience.

Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, and key skills.

At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!