eLearning Specialist job at Alpine Bank

At Alpine Bank, our formula for success combines our cultural traditions with a clear strategic vision for development. The eLearning Specialist is responsible for creating and developing training for the staff of Alpine Bank. Ensuring an understanding of New and existing EB products and processes, to benefit the banks customers and ensure the banks success. We are a community bank focused on growth that promotes quality, compassion, loyalty, integrity, and independence. Consider joining the Alpine Bank Staff Development team.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The eLearning Specialist will develop and plan training programs and processes for new and existing banking procedures for internal employees.
• Works in partnership with Retail, Marketing, Lending, Leadership, Compliance, and Electronic Banking product managers, and employees.
• Creates, develops, and designs staff development programs, classroom training, on-the-job training, videos, and virtual course materials.
• Reviews and maintains training materials to include videos, LMS training courses, and product marketing materials.
• Observes, acquires, and researches training methodologies and materials that are effective and current.
• Develops constructive and cooperative working relationships with others and maintain them over time.
• Assists Product Managers in keeping all training materials current.
• Engages with trainees in a collaborative learning environment, adapts quickly to different learning styles and experience levels.
• Attends outside training development opportunities, as necessary.
• Regular and reliable on-site attendance is an essential function of this job.
• Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability

• Ability and willingness to learn new products and software. Work with changes in processes, workflow and implement any additional materials as needed to successfully create user training material.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Strong understanding of internet banking software, information technology systems and software, with a high proficiency in the use of a creation/authoring tool, Adobe Creative Cloud, Microsoft Excel, Word, and PowerPoint.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to obstacles.
• Work with Learning Management Systems and training creation programs.
• Self-motivated, works well under pressure and meets deadlines.
• Skill in understanding customer needs and delivering unsurpassed customer service.
• Detail oriented with exceptional organizational skills and ability to multi-task.
• Proficient and creative in developing dynamic training materials.
• Ability to work independently, and travel statewide.
• Ability to collaborate with other team members to create a positive work environment.
• Displays excellent written and verbal communication skills.
• Interacts and communicates effectively at multiple levels within the organization, including with team members, leaders, and frontline staff.

Education or Formal Training:

• High School Diploma or General Education Diploma (GED) equivalent required.
• Associates Degree (AA) in Education, Business, Graphic Design, or relevant field experience is preferred.
• Possession of, or ability to obtain a valid Colorado Driver’s License is required.

Experience:

• A minimum of three (2) years’ experience of delivering training programs to professionals in a financial or similar setting is preferred.
• An equivalent combination of education and experience may be substituted on a year-to-year basis.

Working Conditions

Working Environment:

This job operates in an upbeat and evolving environment. In addition to working in a Virtual Learning environment, the eLearning Specialist will also travel to Alpine Bank locations within the state for in-person trainings. Occasional travel to conferences and meetings is expected. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $22.00 to $28.00 per hour, depending on experience.