eLearning Specialist job

The Human Resource Office for the NC Department of Public Safety (DPS) provides comprehensive human resources services to all sections/departments throughout the agency. Current DPS staffing is in excess of 26,000 positions. This position reports to the Performance and Organizational Development Unit. The Performance and Organizational Development unit is responsible for: development of curriculum supporting either the Human Resources Manager; HR Information Systems or Performance Programs; development, review, revision and management of New Employee Orientation and New Supervisor on-boarding programs; design, development and administration of e-learning modules as a blended learning solution; administration and management of an agency-wide learning management system and performance management system and synchronous distance learning systems.

This Staff Development Specialist I will serve as an E-Learning Specialist will analyze learning needs and partner with subject matter experts to provide input for course content and works with management to ensure course materials are current and relevant to business needs. The E-Learning Specialist will design and develop e-learning courseware, performance support tools, online tutorials and system demonstrations that effectively address learner needs.

This position will assist in all aspects of user support (Tier 1 Enterprise Support) for the Performance and Organizational Development unit. Position will also provide learning and development support HR projects enabling organizational efficiencies and alignment. Duties include producing high-quality documentation that is appropriate for its intended audience.

This is a full-time position (40 hours per week) with State Benefits.

Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About the Department of Adult Correction (DAC)
The North Carolina Department of Adult Correction is responsible for the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons, Correction Enterprises, the Division of Community Corrections, and the Division of Rehabilitation & Reentry.

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Dept. of Adult Correction jobs and may not reflect the policies or procedures of other State agencies.)

• Experience and/or education in developing curriculum for e-learning or virtual coursework and training material.
• Demonstrated experience performing duties which require knowledge of standard concepts, practices and procedures of instructional design.

Management Preferences:

• Experience using web development tools and learning technologies including Articulate Storyline, Articulate 360, or similar programs.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
See https://oshr.nc.gov/experience-guide for details.

Bachelor’s degree from an appropriately accredited institution and one year of experience in a progressive training or teaching role or one year of experience in a human service, counseling, or training program in the subject matter specified;
OR
An equivalent combination of education and experience.

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice – Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Public Safety: PREA Hiring and Promotion Prohibitions (Download PDF reader).

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status.” If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.