eLearning and Development Manager job

RI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use.

Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others.

Our Vision is to activate the next generation of frame-breaking healthcare innovation to support people beyond their behavioral health needs and succeed in the community where they live, work, and play.

Job Type

Full-Time: Exempt

Shift

Day

Shift Hours

8:00am – 5:00pm – Monday to Friday

Specialties / Licenses or Certifications

N/A

Work Setting

Remote

Salary/Hourly Wage

$83,000 – $90,000

Our Position

The Manager of eLearning and Development is responsible for developing and delivering training programs that support the Recovery Educators team. The Manager of eLearning and Development will manage the organization’s learning needs, including, but not limited to, media design, ADDIE-compliant modalities, competencies review and creation of class objectives that meet national CEU requirements as outlined by nationally recognized CEU accreditation providers, and audit/report on course progression and compliance.

Your Rewards

• Nine (9) company-paid Holidays (Full-Time Only)
• Paid-Time Off; Accrued bi-weekly (Full-Time Only)
• Company-Paid group life insurance (Full-Time Only)
• Medical, Dental, and Vision plans start the 1st of the month following your start date (Full-Time Only)
• Retirement Plans with Company match including 401k and Roth
• Employee Assistance Programs (Full-Time Only)

Your Responsibilities

• Designs, develops, and delivers training material to meet a recovery and learning-centered focus. The primary duty will be to serve as Instructional Designer and support the Recovery Educators in completing the development of their courses for online presentation – including, but not limited to, media design, ADDIE-compliant modalities, competencies review and creation of class objectives that meet national CEU requirements as outlined by nationally recognized CEU accreditation providers.
• Manage the CNA Development team of eLearning designers, curriculum writers and subject matter experts.
• Conducts regular needs analysis to meet the ongoing educational requirements for the program as needed.
• Incorporate instructional design best practices and evaluate the effectiveness of training materials; utilize data to make informed decisions about course design and program direction.
• Builds and maintains professional relationships inside and outside the organization to support, promote and deliver all educational objectives and software/hardware needs.
• Responsible for identifying, implementing, and maintaining website, learning management system, training management system, customer relations manager and all software used by the Crisis Now Academy to create and deliver trainings and webinars, synchronous and asynchronous.
• Implements evaluation tools regularly and tracks progress towards goals. Continually adjust training content according to evaluation feedback.
• Manages the day-to-day financial activities of the eLearning development contracts as applicable.
• Performs and maintains accurate classroom-related records and documentation.
• Advises the VP, Peer & Crisis Program Development and Training of software and hardware needs to maintain a profitable training program.
• Coordinates the hiring process for the CNA Development team to include interviewing applicants and making hiring recommendations.
• Provides orientation and ongoing training to the CNA Development team staff.
• Assists and monitors the CNA Development team staff in maintaining employment related credentials and/or requirements.
• Responsible for the oversight of activities of the CNA Development team staff including assignment of duties, ensure staff are well informed, work is evenly distributed, and performance corrections are made effectively.
• Provides continual support and coaching to the CNA Development team staff.
• Coordinates with supervisor, disciplinary actions and recommends improvement plan or corrective action for the CNA Development team staff.
• Schedules, coordinates, and facilitates various training-related services to support and maximize learning goals and outcomes.
• Completes clinical documentation as required.
• Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Performs other related duties as assigned.

Our Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• This is not safety-sensitive position.
• Bachelor’s degree or equivalent years of experience in L&D program and/or curriculum development.
• Experience in designing, developing, and conducting training classes in addition to creating instructional materials.
• Prior experience managing and/or leading training initiatives.
• Proficiency in learning management systems (LMS) and e-learning platforms.
• Experience with regulatory audits.
• Experience with Microsoft Office suite, particularly in Word, PowerPoint, and Excel.
• Detailed oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Must have a valid driver license and be 18 years of age.
• Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 20lbs.
• Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
  • Must be able to pass a seven-year background check.
  • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
  • Must be able to pass education verification check.
  • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

RI International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.RI International is a second chance employer and we consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with RI International.