Instructional Designer- 100% Virtual
September 9, 2022
Associate Director, Learning & Development
September 9, 2022
Website Rich Products Corporation
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
PURPOSE STATEMENT
The Associate Learning & Development Consultant will be a member of the Rich Talent Center (RTC) team. The RTC is responsible for developing and delivering exceptional development experiences for our global company. We believe every associate interaction builds trust, increases performance, and drives engagement to deliver the Rich & Associate Experience.
Specifically, we are looking for someone who is tech savvy to support digital learning applications and creative in the marketing and communication of these solutions to associates. You will support, develop, enhance, and maintain RTC programs, processes, and tools on a global scale.
KEY ACCOUNTABILITIES/OUTCOMES
- Serve as primary technology lead for day-to-day LMS and LXP administration, including digital content importing and setup, automated assignment configuration, system update reviews, and troubleshooting
- Provide support designing, development, and deploying learning solutions, including instructional design, content development, and content curation
- Support execution of select Rich Talent Center programs, processes and/or tools to maximize impact and effectiveness
- Develop learning metric dashboards leveraging data from various platforms (LMS, LXP, and HRIS) with data visualization tools such as Microsoft Power BI
- Generate data-driven, actionable insights to develop and execute targeted and integrated communication plans to drive awareness and optimize RTC programs, processes and/or tools
- Create digital content, stories, and other supporting collateral to promote engagement and adoption of the newly designed solutions; as appropriate, partners with the communications department to promote and amplify the solutions/benefits
KNOWLEDGE/SKILLS/EXPERIENCE
- Experience performing system administration and operations. Experience working with learning management systems or learning experience platforms, as well as publishing and troubleshooting SCORM courseware, a plus
- Experiencing developing reports and/or analytic dashboards that exceed customer requirements, and experience with reporting tools like Microsoft Power BI
- Ability to analyze and apply problem solving techniques
- Ability to manage complex projects and multiple priorities in an agile environment.
- Experience working with multimedia tools like Camtasia or eLearning authoring tools like Articulate a plus
- Core competencies: tech savvy, cultivates innovation, action oriented, collaborates, communicates effectively, customer focus
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.
To apply for this job please visit careers.rich.com.