Learning & Development Specialist Job

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Full Time
La Grande, OR (Remote)
Posted 3 years ago
$4,338 - $6,635 a month USD / Year

Website Employment Department

Do you enjoy being a change agent through coaching others to discover their own solutions? Do you thrive in change and are highly adaptable to meeting customer needs? Do you enjoy working in a supportive and engaging team environment to deliver innovative trainings and learning opportunities for new staff?

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences.

What You Will be Doing:

Join a team of highly motivated, caring and supportive members who deliver training throughout our WorkSource Oregon Center offices across the state! The primary purpose of this position is to assist in the coordination, facilitation, and delivery of a variety of training programs and will present information to a variety of audiences. This position requires the ability to travel frequently to support local or regional WorkSource Oregon Centers; works both in an office environment and a virtual environment to achieve goals. The person in this position delivers training, facilitates meetings, provides training workshop assistance to agency program trainers, and provides consultation to staff and management teams on training and development related issues.

Assist and deliver a range of learning experiences for Center Staff and partners including in-person training workshops and activities, eLearning and other innovative learning initiatives.
Work with the WSO Training Manager and training team members to deliver basic training programs that have statewide implications. Assist in the development of more complex training programs by providing input on local implementation of programs, goals and strategies.
Ability to effectively facilitate learning in classroom and virtual environments as well as in 1:1 and small groups to achieve goals.
Develop relationships with Center Managers, area managers, technicians and other staff related to programs and projects. Collaborate with subject matter experts to help translate their knowledge into effective learning experiences for staff.
Provide training on local and statewide systems, standards, processes and programs to local WSO Center staff. Communicate staff training needs to WSO Training Manager.
Analyze skill gaps and performance improvement opportunities within WorkSource centers, on the Training Team and with individuals.
Gather information from customer surveys, talking with staff, local center leadership, and attending meetings to determine whether there is a learning need and to define the performance objectives/desired outcomes.

For a full Position Description, please click

here

To provide program coverage, travel to other local and regional WorkSource Center and satellite offices is required when business or operational needs are dependent on on‑site activities. The ability to report to Salem is mandatory to attend quarterly meetings. Pendleton or La Grande will be the base location, and an Oregon Employment vehicle may be provided for use to alternate locations. All mileage for outreach from the base location will be reimbursed when using a personal vehicle.

What We Are Looking For (Desired Attributes):

Critical Thinking- Analyzing skill gaps and identifying performance improvement opportunities for groups and individuals. Identifies and analyzes problems; weighs relevance and accuracy of information to make inferences or conclusions. Generates and evaluates alternative solutions to make recommendations.
Equity and Inclusion- Assuring service delivery is provided in a culturally competent way. Support accessibility for all learners and ensure learning materials and content represent the needs of diverse populations.
Excellent Facilitation Skills (both in person and virtually)- Connect with and inspire a wide range of adult learners both one on one and in large group trainings. Demonstrated ability to manage group dynamic.
Experience Coaching Employees- Achieve performance objectives through observation, feedback, listening, instruction, and encouragement. Asks employees questions in ways that enhance the clarity, quality, and reliability of their knowledge of process and programs. Draws out their own learning, not teaching or instructing.
Self-Reflection – Knowledge of and ability to articulate own strengths and limitations, set goals, ability to assess and prioritize and take ownership of professional development.
Balance of Independent Work and Teamwork – In a collaborative team environment, working independently to complete tasks while maintaining shared responsibility for outcomes. Encourages and facilitates cooperation and trust in group settings. Fosters commitment to teamwork and displays commitment to agency and division goals and objectives.
Flexibility – Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles. Effectively works with ambiguity.
Excellent Verbal and Written Communication Skills – Diplomatically manage demands of various partners and/ or groups. Keeping an open flow of information to and from team and WorkSource centers. Produce written training materials, reports and communication.
Excellent Time Management and Organizational Skills – Ability to manage competing priorities, organize and manage workload and meet deadlines. Easily reprioritizes urgent business and seeks clarity on priorities when unclear.
Commitment to Valuing Diversity and Promoting Inclusion.

Required Minimum Qualifications:

Three years of work experience planning, organizing, or delivering employee training programs, adult learning programs, youth instructional programs, or group presentations. Experience must demonstrate the application of the principles and practices of learning; OR

A bachelor’s degree in Education, Organizational Psychology, Business or Public Administration, Training and Development, Organizational Behavior, Human Resources, or related field; OR

An equivalent combination of education and experience.

Note: One year of experience, specifically must have been delivering and assisting with training for adults.

The successful candidate for a bilingual position will demonstrate language competency in a non-English language by demonstrating (only required if applying for Bilingual Differential Pay):

The ability to communicate at informal and some formal level.
The ability to converse with more detail about familiar topics.
The ability to comment on unfamiliar topics with some difficulty but still be able to express the main idea.
The ability to form long sentences with sufficient vocabulary but tending to maintain native language syntax.
Intelligible pronunciation, which does not interfere with understanding.
The ability to sustain a fluent conversation.

What’s In It for You?

A workplace that balances productivity with enjoyment and encourages learning and mentoring.
Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
Work/life balance, 11 paid holidays a year, and a

competitive benefits package.
If you have federal student loan debt or are thinking of going back to school, then you may benefit from the

Student Loan Forgiveness Program

. PSLF allows you to make 120 qualifying payments on your student loan while working full-time for a qualifying employer. PSLF student loan debt may be forgiven. OED positions may qualify for PSLF, please visit the website for more information and/or verification.

How to Apply:

External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by.
Current State of Oregon employees (this includes temporary employees) OED/Statewide employees: Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.
REQUIRED: Attach a resume. Your cover letter must not exceed two (2) pages. Please upload your documents in the “Resume / Cover Letter” section of the application.
In addition to your related work experience and education, we will use the attributes and minimum qualifications listed under the “What We Are Looking For” section above to determine whom to interview. Please make sure the attributes and minimum qualifications you possess are clearly demonstrated in your application materials.
Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

Additional Information:

- Bilingual Pay Differential: Employees assigned to use bilingual skills in the regular performance of their duties will receive a monthly pay differential of 5% over their base salary pay.
This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. This will be used to determine the salary offer based on a pay equity assessment.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the

Classification and Compensation

page for more details, or you may

visit our website

for information on Pay Equity.
United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9

acceptable documents

(See page 3) for employment verification.

Hybrid Work Information:

Candidates may be approved for hybrid work. Hybrid work suitability is evaluated based upon business needs at the time of hire. Hybrid work approval can be revoked at any time. Candidates are expected to:

Reside within (or be willing to relocate to) Oregon, or one of its bordering states within a reasonable commuting distance (e.g. Vancouver, Washington).
Be able to report to the office location listed in the job posting, as necessary.
Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements;

Click Here

to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work.
Have a private workspace.
Maintain good standing (i.e. no performance or attendance issues).

Veterans’ Preference:

Eligible veterans who meet the qualifications will be given veterans’ preference. For further information, please see the following website:

Veterans Resources

, or call Oregon Department of Veterans’ Affairs at: 1‑800-692-9666. NOTE: If claiming veterans’ preference, please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.

Equity and Inclusion:

We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

View guidance our hiring managers use at the following website:

Equity and Inclusion Recruitment Questions
Please read more about our

Gender Identity and Expression Procedure!

Criminal Records Check:

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our

Criminal Records Check Policy

or contact us at the number below with any questions.

Contact Information and Helpful Links:

If you have questions about the position or need an alternate format to apply, please contact us at 503‑947-1289;

humanresources@employ.oregon.gov

. Please be sure to include the job requisition ID number.
Reasonable Accommodations
Interview Scoring Criteria used during recruitment
Understanding the State Application Process
Resources for Job Seekers

To apply for this job please visit oregon.wd5.myworkdayjobs.com.

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