Learning & Development Manager Job

• 401(k) dollar-for-dollar matching up to 6%, as well as a 3% Annual Retirement Contribution from the Company. (Matching vests immediately, ARC after 3 years.)
• Annual STI (Short-Term Incentive/Bonus) based on company and individual performance.
• Health, Dental, and Vision insurance.
• Company-paid Life Insurance, with supplemental insurance options available.

Responsibilities:

• Function Leadership: Help develop and implement a comprehensive learning and development strategy aligned with organizational business goals. Collaborate with key stakeholders to understand organizational needs and design effective learning programs.
• Team Leadership: Lead and inspire the Learning and Development team, fostering a positive, collaborative, and high-performing work environment. Mentor team members, providing guidance on instructional design, facilitation, and learning technologies.
• Curriculum Development: Create engaging and impactful training programs that cater to various learning styles and preferences. Stay updated on industry best practices and emerging trends to enhance the effectiveness of learning initiatives.
• Training Delivery: Facilitate training sessions, workshops, and other learning events to ensure high-quality delivery and participant engagement. Evaluate the effectiveness of training programs and make continuous improvements based on feedback and performance metrics.
• Technology Integration: Oversee the management of the learning management system to track and measure the impact of learning initiatives.
• Collaboration: Partner with HR, Operations, and other departments to identify learning needs and align programs with organizational goals. Foster a culture of collaboration and knowledge-sharing across different departments.
• Technology Utilization: Stay current with learning and development technologies and tools to enhance program delivery and efficiency.
• Best Practices: Stay informed about industry best practices and emerging trends in learning and development and apply them to our framework / programs.
• Training Methods: Utilize a variety of training methods, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs and processes.
• Other: Perform any other related duties as required or assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in HR, Organizational Development, Education, or a related field or equivalent combination of education and experience.
• Proven experience in learning and development, with a focus on instructional design and training delivery.
• Strong leadership skills and the ability to inspire and motivate a team.
• Excellent facilitation, coaching and presentation skills.
• Proficiency with eLearning tools.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a collaborative, team-oriented environment.
• Experience with learning management systems.

• Field training, including new-hire training, functional training, and compliance training.
• QuickChek University curricula and workshop scheduling and facilitation
• Leading the Learning and Development team
• Learning Management System
• Training Needs Assessment
• Program Evaluation

FUNCTIONAL SKILLS / COMPETENCIES

• Instructional Design (Proficient)
• Facilitation – ILT and vILT (Advanced)
• Adult Learning
• Technical Aptitude
• Confident in the L&D Discipline

SKILLS / COMPETENCIES

• Collaborates with Others
• Communicates Effectively
• Continuously Improves
• Delivers Results
• Focuses on the Customer
• Innovative / Creative
• Builds and Maintains Relationships
• Influences
• Basic Analytical Skills
• Problem Solving
• Decision Making
• Project Management
• Ability to Deal with Ambiguity
• Works Independently

TRAITS

• Change Champion
• Flexible
• Curious
• Resilient
• Takes Initiative
• Enthusiastic
• High Learning Agility
• Impeccable Work Ethic

WORK ENVIRONMENT

• Lean team
• Multiple priorities

SOFTWARE SKILLS REQUIRED

Proficient: Office 360 – MS Teams, Outlook, PowerPoint, Excel, Word

SOFTWARE SKILLS PREFERRED

Proficient: Articulate

Proficient: Vyond