Learning and Development Manager job

The Learning and Development Manager is responsible for the design, development, implementation, evaluation, and management of innovative learning and development programs for all levels of the company in support of the Talent and Organizational strategies. The L&D Manager, as an integral part of the Talent and Learning team, collaborates with the team, business, and HR leadership to proactively identify opportunities to utilize learning to enhance business processes, optimize performance and increase skills and leadership capabilities across the enterprise. The L&D Manager oversees the Learning Management System (LMS), including proper system set-up, managing the creation of online content, assigning curriculum, and reporting on course completion. Qualified individuals will have broad experience in learning experience design, development and delivery using proven methodologies. Candidates must also possess excellent team leadership skills, computer skills, communication skills across all levels of the business and be highly organized with attention to detail.

ESSENTIAL DUTIES:
Learning & Development
Assist in developing learning strategies in collaboration with stakeholders to support company objectives and build organizational capabilities
Conduct gap analysis and meets with cross-functional teams to identify needs and offer learning and development solutions
Create and deliver learning programs and content following proven adult learning principles
Drive awareness and learning program engagement through effective communication including program announcements and marketing materials
Systems & Processes
Oversee structure, maintenance, and administration of Learning Management System (Workday Learning)
Design and implement evaluations, metrics, and ROI to assess the effectiveness and adoption of expected behaviors. Make recommendations based on findings
Leadership
Apply and maintain knowledge of current training and development methods and techniques
Design and direct the work of the team. Selects, coaches, and develops staff. Sets clear expectations to inspire and motivate the team. Manage performance– recognizing achievement, providing feedback and coaching when necessary.
Program/Vendor Management
Manage existing internal and external learning programs, including working with vendor partners
Research third-party content providers and other external groups as needed. Provide recommendations to meet project goals.
Continually monitor the effectiveness of the programs; recommends new approaches to improve, update or enhance services offered
Other Duties as assigned

MINIMUM QUALIFICATIONS:
Bachelor’s degree or equivalent experience
5 years progressive experience in learning and development, training, or talent management capacity
2 years leadership experience

PREFERRED QUALIFICATIONS:
Experience in developing comprehensive adult learning programs to advance and sustain learning
Experience with Workday implementation and administration
Experience working in a global enterprise

KNOWLEDGE, SKILLS AND ABILITIES:
Excellent written and verbal communication skills
Instructional design skills with ability to write effective copy, instructional text, audio and video scripts
Understanding of online authoring tools such as Articulate 360 and/or other (SCORM, AICC) eLearning authoring formats
Ability to present wide range of content or facilitating discussions in a classroom setting
Project and change management skills with the ability to lead projects on-time, within budget and to meet expectations
Strong consulting and analytical skills with the ability to assess business and human performance goals and gaps using both qualitative and quantitative factors.
Ability to build and sustain professional relationships at all levels within the organization.
Knowledge of MS Office suite

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”