Learning Design Professional Job

Do you thrive on making a difference? Do you love having the ability to create new programs with the potential for impact? This exciting opportunity at Humana, a company dedicated to improving the health outcomes of every person we serve, will enable you to influence Humana’s IT associate capabilities by designing a skilling program to support Humana’s evolving technology landscape. This will involve consulting with business leaders from across the organization to align priorities, design and create learning materials and implement interactive and engaging strategies, causing actionable changes in the culture and the way we work.

The Senior Learning Design Professional partners with IT Leaders and Associates to support the strategic goals and objectives for our IT People Strategy. They analyze the skilling needs of the organization and use performance consulting strategies, adult learning theory, and instructional design best practices to design appropriate solutions to solve the knowledge or performance gap. The Senior Learning Design Professional develops learning content, evaluates solutions, leads design project teams, and partners with subject matter experts and business stakeholders to continuously improve results.

The Senior Learning Design Professional begins to influence departmental strategy. Makes decisions on moderately complex to complex issues, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

The Senior Learning Design Professional uses consultative skills to conduct needs analysis, identify the gap, and determine whether learning solutions are necessary or relevant.

Designs and develops learning solutions, for technical topics supporting information technology associates, that solve for the learning gap, create clarity from ambiguity, are engaging, and align with adult learning best practices. Develops content by writing storyboards, scripts, instructor and participant guides, and eLearning. Writes effective measurable learning objectives, assessments, and measurement plans and evaluates the learning program effectiveness, and adjusts to improve learner experience and performance.

Creates strong partnerships with the business and collaborates with subject matter experts to gather and review information and content.

Provides instruction and guidance to Facilitators and may facilitate some learning programs. Knows how to use social media and collaborative tools to facilitate learning.

The Senior Learning Design Professional uses consultative skills to conduct needs analysis, identify the gap, and determine whether learning solutions are necessary or relevant.

Designs and develops learning solutions, for technical topics supporting information technology associates, that solve the learning gap, create clarity from ambiguity, are engaging, and align with adult learning best practices. Develops content by writing storyboards, scripts, instructor and participant guides, and eLearning. Writes effective measurable learning objectives, assessments, and measurement plans, and evaluates the learning program effectiveness, and adjusts to improve learner experience and performance.

Creates strong partnerships with the business and collaborates with subject matter experts to gather and review information and content. Create a network of partners to ensure learning content stays current, relevant and communication channels stay open. Stays on the pulse of the current priorities and creates new programs to support the evolving skilling needs of the organization.

Provides instruction and guidance to Facilitators and may facilitate some learning programs. Knows how to use social media and collaborative tools to facilitate learning.

Required Qualifications

• Bachelor’s degree
• 5 or more years of experience working in a learning design role.
• Passionate about contributing to an organization focused on continuously improving consumer experiences.
• Prior experience leading learning project teams, creating learning designs and developing interactive, engaging eLearning and virtual instructor-led content.
• Quickly learns new technologies, comfortable working in a highly technical environment.

Preferred Qualifications

• Master’s Degree in Learning, Education, or a related field.
• Prior experience working in technology and or a digital field
• Prior experience designing learning in the IT /Technology space
• Prior experience facilitating learning programs

Work-At-Home Requirements

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

Connectivity – Requirement Details

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
• Wireless, Wired Cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.
• Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$69,800 – $96,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.