Technical Curriculum Developer job

Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Reliance Jio, STC, Vodafone, and Volkswagen.

Job Description
The Mirantis Global Learning Services team is focused on turning that extensive field experience into meaningful and effective learning experiences for students. As a Technical Curriculum Developer on that team, your primary focus is to empower our customers to be successful in adopting our products by creating highly effective and inspirational training experiences. This is an opportunity to deepen your technical, instructional design, and content development skills.

You’ll be responsible for designing, creating, delivering and maintaining a portfolio of courses targeted for the IT Operations and Developer audiences using the latest in open cloud technologies including Docker containers, Kubernetes orchestration, microservices, CI/CD, among others.

Key Outcomes for this Role

• Mirantis’ curriculum is highly relevant and effective for cloud engineers and developers.
• The curriculum is consistently updated to reflect changes in Mirantis products, upstream technologies, and industry trends.
• Customer requirements and ongoing feedback is regularly captured, understood, and incorporated into our offerings.
• Highly enabled customers, partners, and new hires on the technologies and products from your course deliveries.
• Consistently high learner satisfaction across the variety of classroom audiences (enterprise customers, service partners, and internal new hires)

Responsibilities

• Work closely with stakeholder teams to understand training content needs and build technically accurate content that meets the learning objectives of new and existing customers.
• Collaborate with subject-matter experts to identify and research the requirements of role-based curriculums.
• Identify gaps in existing course offerings and propose, design, and develop solutions.
• Design and develop engaging courses, workshops, and other teaching resources for ILT, online, virtual and blended modalities.
• Launch new training content and programs, as required.
• Take a hands-on approach to learning relevant technologies and prevailing use cases.
• Apply instructional design techniques, best practices, and adult learning theory including but not limited to learning objectives, scenarios, simulations, audio scripts, progress checks, performance evaluations, and knowledge assessments.
• Drive multiple projects to completion in an environment with competing deadlines.
• Adapt instructional materials created for one format to another format (usually from face-to-face to eLearning and virtual).
• Revise, rewrite, and review course content for accuracy.
• Upload, test, and maintain content to an LMS.
• Measure impact, gather key success metrics, and report on findings and trends.
• Deliver Mirantis’ official courses to key enterprise customers and internal audiences including new hire cohorts in a variety of training modalities.
• Deliver enablement sessions to new and existing Mirantis training partners using the latest Mirantis products and course updates.

Qualifications

• Comfortable with the Linux command line.
• Proficient with CSS/HTML/reStructuredText, BASH scripting, and Git/GitHub for version control.
• Well-versed with Docker and Kubernetes.
• Experience with designing self-paced, online learning experiences—tutorials, exercises, assessments, and other methods of learning including multimedia-based assets.
• Prior experience developing highly technical courseware. An ideal candidate should be able to easily translate highly complex technical concepts into easily accessible language.
• Familiarity with software application development or IT operations and enterprise container platform solutions.
• Experience in optimizing training content experience, both written and visual, that serves to help users understand cloud native technologies more effectively.
• Creative problem solver, customer advocate, a self-starter, and relationship builder.
• Highly organized with an aptitude to find innovative solutions to learning challenges.
• Strong sense of empathy for and ownership of the learner experience.
• Demonstrated working knowledge of eLearning development tools such as Articulate Studio/Storyline, Captivate, Camtasia, and virtual instructor-led training tools.
• Experience working with geographically, distributed teams.
• Work well in a fast-paced and highly collaborative environment.
• Excellent project / program management and organizational skills

Preferred Qualifications

• 3+ years of experience in a technical curriculum developer role or similar.
• Prior teaching experience is a plus
• Experience developing and supporting training for technical / IT related positions.
• 3+ years working in a fast-paced technical environment. Prior startup experience is preferred.
• 3+ years of Linux or Cloud Native systems administration or software development
• Experience as a technical trainer.

Additional Information

We are a Leader for Container Management in G2 (#2 after AWS)!