Director – Learning & Organizational Development Job

The Director of Learning & Organizational Development has responsibility for the design and implementation of learning and talent development strategies, programs and processes, ensuring alignment with the organization s strategic direction. The scope of this role is inclusive of learning and development strategies for all employee populations. This role will liaise with the human resource and business leaders to design, develop and deploy strategies, services and actions to address critical organizational and management talent issues. As an expanding function, the Director will own the company s learning and development programs end to end.

Detailed responsibilities:

• Directs the department’s activities and resources to ensure alignment with the mission, values, and objectives of the department and organization.
• Assess current programs and impact and develop short-term and long-term strategies.
• Provide leadership and direction for the development and implementation of learning and talent development strategies and initiatives that align with the company s mission, objectives and business plans.
• Assess, propose and drive programs to support workforce development, engagement and leadership development.
• Use financial acumen, prioritization and organization focused decision making to manage and meet budget guidelines and expectations.
• Act as player, coach and subject matter expert while building out and leading a high-performing learning and development organization.
• Proactively consult and partner with HR Business Partners and business leaders to shape L&D strategy and manage change management efforts through impact analysis, key stakeholder identification, communications planning, leadership, coaching and thought partnership.
• Lead planning and coordination of quarterly learning and development events or other organizational learning events.
• Conduct organization needs assessments to identify opportunities and make recommendations that support efficiency, business agility and growth.
• Lead team to design and deliver innovative tools, engaging learning, change and leadership development experiences from core curriculum to function-specific programs.
• Introduce innovative learning methods to include, but not limited to, online eLearning, blended learning, self-study and live instructor-led and virtual learning as it best suits the need, audience and learning objectives.
• Develop analytics and metrics that demonstrate the impact of learning programming and strategy.
• Drive continuous process improvement programming to improve efficiency and effectiveness.
• Partner with HR Leaders to bring best in class Talent and Succession Management approaches and solutions to the organization.
• Hold certifications or advanced training in several functional areas of learning and organizational development such as Change Management, Executive Coaching, Emotional Intelligence, Behavioral Assessment tools, etc

Competencies and skills:
Essential:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

Education:
Essential:

• Masters

Education specialization:
Essential:

• Organizational Development

Credentials:

Education equivalent experience:
Essential:

• or in Human Resource Development, Adult Education, Industrial Psychology, Organizational Psychology, MBA

Other information:
Complexity of Work: This role requires extensive organizational development experience with a strong focus on leadership development, executive coaching and workforce development. Strong experience building a framework to measure learning outcomes and effectiveness. Broad background implementing and executing organizational effectiveness best practices, and learning and development strategies that align with business needs. Experience utilizing multiple principles, tools and delivery methods within the organizational effectiveness, change leadership, organizational optimization/continuous improvement disciplines. Demonstrated success consulting and collaborating with Human Resources and senior business leaders to analyze organizational needs for development, and align and execute L&D initiatives with organizational strategies. Background as an internal or external client-facing executive coach, consultant and advisor and can follow-through with strong execution.

Required Work Experience: Five (5) years in a professional learning and development environment, with advanced experience developing blended learning programs, self-directed, instructor-led training, computer and other web-based training. Three (3) years of leadership experience directing a Learning & Development team with responsibility for business results; preferably within healthcare organization.

Working conditions:
Essential:

• Bending and Stooping 40.00%
• Climbing 20.00%
• Keyboard Entry 60.00%
• Lifting or Carrying 0 – 25 lbs Non-Patient 60.00%
• Lifting or Carrying 25.01 lbs – 75 lbs Non-Patient 40.00%
• Pushing or Pulling 0 – 25 lbs Non-Patient 60.00%
• Pushing or Pulling 26 – 75 lbs Non-Patient 40.00%
• Pushing or Pulling > 75 lbs Non-Patient 20.00%
• Reaching 40.00%
• Repetitive Movement Hand/Arm 60.00%
• Sitting 60.00%
• Standing 60.00%
• Walking 60.00%
• Audible Speech 60.00%
• Hearing Acuity 60.00%
• Depth Perception 60.00%
• Distinguish Color 60.00%
• Seeing – Far 60.00%
• Seeing – Near 60.00%
• Computer Monitor 60.00%
• Moving Mechanical Parts 40.00%
• Potential Electric Shock 20.00%
• Potential for Physical Assault 20.00%
• Wet or Slippery Surfaces 40.00%