Learning & Organizational Development Manager job

Ingram Content Group (ICG) is hiring for a Learning and Organizational Development (L&OD) Manager to contribute to our team in LaVergne, TN just outside Nashville. Hybrid schedules will be offerered; however, this person must live in the local area.

The Learning and Organizational Development (L&OD) Manager will provide needs assessment, design, development, delivery, and measurement of all learning processes. They will collaborate with internal clients to identify position and group competencies, assess performance gaps, and recommend and implement learning and organizational development solutions – based on the Strategic Plan. The L&OD Manager will deliver instructor-led (in-person and virtual) skills-based learning initiatives and eLearning courses for management, non-management, and hourly associates.

The L&OD Manager will be responsible for measuring the impact of instructional programs, and generate appropriate metrics to demonstrate effectiveness, impact and return on investment. In addition, they will partner with client groups to facilitate and lead process improvement initiatives related to increased work efficiency and reduced operational costs. Travel will be up to 10%.

Do you have experience working with publishers? Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree in training, education, HR, business or related field
• 3 years experience in identifying position and group competencies, by conducting formal needs/gap analysis and data analysis
• 3 years experience in designing, developing, and delivering instructor-led training for both management and non-management associates
• 3 years experience measuring impact of instructional programs and generating appropriate metrics to demonstrate effectiveness and return on investment
• 2 years experience in facilitating small and large group settings
• 1 year experience implementing learning and organizational development processes to increase associate or group performance, including succession planning, change management, competency modeling, career development or other strategic talent or performance management initiatives
• 1 year experience in process mapping, process improvement, and continuous improvement techniques such as Lean Manufacturing/Six Sigma

Preferred Qualifications:

• Master’s degree in training, education, HR or business-related field
• Experience Coaching (ICF approved training preferred)
• Experience with Articulate Storyline (or similar L&OD software)
• LMS experience (Cornerstone preferred)
• APTD or CPLP Certification Preferred (ATD local (or national) involvement is a bonus)

Key Responsibilities:

• Consults with HR or with client groups on learning and/or organizational development initiatives designed to increase associate or group performance.
• Conducts formal needs and gap analysis and analyzes data to determine learning needs.
• Works closely with client groups to identify position and group competencies.
• Assess group and position needs and performance gaps.
• Recommends and implements targeted learning and organizational development solutions.
• Designs, develops and delivers instructor-led learning initiatives for both management and non-management associates.
• Measures impact of instructional programs and generates appropriate metrics to demonstrate effectiveness and return on investment.

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to local fitness centers for one low price – onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Free advance copies available throughout our HQ in Greater Nashville
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish