Instructional Systems Designer Job at AdventHealth Corporate

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday – Friday

Location: Remote

The role you’ll contribute:

The Physician Enterprise Instructional Systems Designer Developer will design, develop, and support learning programs and tools that result in standard, efficient, and sustained adoption of technologies for Physician Enterprise and AdventHealth Medical Groups. This includes, but is not limited to, interactive eLearning courses, video production, instructor led training, digital tools, process toolkits, etc. The Developer will support, develop, and create content in a team setting that, when delivered, enhances employee skills, performance, productivity, and quality of work. The Developer will work closely with subject matter experts to ensure training content is developed and constantly refined to improve outcomes. The Developer will work under the supervision of the Training Development Manager to support clinical, financial, IT, access and operational teams and ensure proposed training tools, materials, and delivery mechanisms support best practice workflows

The value you’ll bring to the team:

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Collaborate with the Physician Enterprise, AIT, AdventHealth stakeholders, and Subject Matter Experts (SMEs) to identify the learning needs of AdventHealth Medical Group staff.

• Design and develop interactive Level 1-2 learning experiences using multiple course authoring tools or programs to best meet the learning needs.

• Initiate and utilize eLearning evidence-based principles and instructional strategies in the Instructional Design process for a wide variety of informative or procedural-based learning objectives.

• Responsible for uploading and testing in the AdventHealth Saba-based Learning Management System (LMS) to ensure appropriate course functionality and optimal end-user experience.

• Develop multi-faceted supportive training materials to support course content, including instructional videos, job aids, user manuals, etc.

• Maintain frequent communication with Subject Matter Experts (SMEs) and content stakeholders using standards established within Physician Enterprise, from consultation through project completion, to ensure development of effective training within the project schedule.

• Offers operational support, development, trouble-shooting and testing use-cases and leveraging the platform capabilities to meet customer needs.

• Develop, produce, and edit videos for training, live events, and marketing purposes through the utilization of Adobe Creative Suite.

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge in Healthcare Operations, Information Technology, Revenue Cycle, Practice Operations, Clinical Operations, Nursing workflow, Physician workflow, Medical Information, or other equivalent fields.

• Knowledge of adult learning principles and training strategy, development, and delivery in support of physician practice operations.

• Experience designing, implementing, and managing traditional and modern training methods and techniques

• Working knowledge of course authoring software.

• Familiarity with basic functions, test building, graphics, and Level 1-2 interactivity to include clickable animated graphics, navigation, glossaries, links to external resources, narration, and simple exercises.

• Ability to integrate the organizational education needs into learning programs using industry and evidence-based best practices and provided software tools.

• Familiarity with video editing software and filming best practices.

• Basic knowledge of camera, video, and production equipment.

• Effective computer skills, particularly with Microsoft Office Outlook, Word, Excel, PowerPoint, Publisher, OneNote, Snagit, Graphics software, and Visio.

• Experience with project management, collaboration, and customer relation skills.

• Ability to work in a matrix-management environment to achieve organizational goals.

• Effective oral and written communication skills with the ability to translate complex concepts and ideas in understandable terms to all levels of internal staff (customers).

• Working knowledge of principles of Learning Management Systems (LMS).

• Ability to work independently while meeting hard deadlines.

• Basic knowledge of SmartSheet or equivalent data tracking tool.

• Bachelor’s degree in Instructional Design, Education, Technology, or applicable discipline, or equivalent experience in lieu of degree.

• 1 year of experience in learning systems software or technology-based learning development.

• Experience with Shared Content Object Refence Model (SCORM) conformant instructional objects.

• 1 year of experience using Storyline and Rise (Articulate360 products) content authoring tools.

• Demonstrated experience with Adobe Creative Suite or equivalent course authoring / asset management development tool(s).

EDUCATION AND EXPERIENCE PREFERRED:

• Master’s degree in Instructional Design, Education, Technology, or applicable discipline.

• 1 year of experience in healthcare education.

• Experience working in healthcare system instructional technology or learning environment.

• LMS experience, preferably in a SABA LMS environment.

• Experience with Lean, Six Sigma, or other process improvement methodologies.

• Experience working in SmartSheet.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.