Website U.S. Coast Guard
This position is located in the Force Readiness Command, Training Division (FC-T) in Washington, D.C. or Norfolk, VA. The Division’s mission is to develop and manage all training and education systems policy and procedures to deliver “Superior Workforce Performance” to the entire CG workforce. The position serves as the subject matter expert for developing policy and planning within the Coast Guard Training and Education System.
Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:
- Leads development of training and education policy, serving as an authoritative consultant and applying professional skills and knowledge to develop innovative and effective education and training policy that aligns with the Coast Guard’s HPT approach.
- Manages the organization, development, and implementation of multiple projects. Serves as team leader or chairperson for working groups, task forces, committees, etc.
- Applies project management principles, both waterfall and disciplined agile project management, to coordinate and lead teams.
- Manages the development of the Training System strategic plans, responsible for coordinating Training System/Center development and monitoring of metrics that support short and long-range strategic program goals.
- Serves as authoritative consultant, establishes guidelines and policy for evaluation and quality
assessment of new or modified education programs.
Requirements
Conditions of Employment
- U.S. Citizenship is required.
- This position requires a Secret clearance.
- Males born after 12/31/1959 must be registered for Selective Service.
- A one-year probationary period may be required.
All qualification requirements must be met by the closing date of the announcement.
Qualifications
TO qualify, applicant must meet the BASIC REQUIREMENTS of the position:
Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:
- Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
- Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
- Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
- Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
- Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.
In addition to meeting the basic requirements listed above, applicants must have specialized experience as identified below.
To qualify at the GS-14 level: Applicants must have at least one (1) year of specialized experience equivalent to the GS-13 grade level in the Federal service. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
Examples of specialized experience include:
- Managing the training and education of workforces through a Training System
- Overseeing the implementation of Human Performance Technology (HPT) and Instructional System Design (ISD) principals
- Providing oversight and direction of HPT and ADL analysis projects and processes
- Consulting on the use of HPT to resolve human performance problems
- Serving as a Contracting Officer Representative Level 2
- Setting performance expectations with subordinates for instructional systems development projects
- Planning, establishing, and directing cost effectiveness programs encompassing extremely large scale, complex, and diverse projects for training and education systems
- Overseeing the formulation of budget policy, strategic direction, and guidance for use in developing integrated budgets for a significant organizational component or to fulfill multi-year objectives for a program with national impact.
To qualify at the GS-13 level: Applicants must have at least one (1) year of specialized experience equivalent to the GS-12 grade level in the Federal service. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
Examples of specialized experience include:
- Expert knowledge of instructional systems and performance technology along with the skill sufficient to serve as instructional systems specialist in all areas of the instructional design process.
- Expert knowledge and skill to analyze performance problems and to identify appropriate performance interventions.
- Expert knowledge of instructional systems and performance technology including areas of analysis, instructional design, development of alternative delivery systems, and implementing performance interventions which enhance training proficiency while minimizing time and cost.
- Expert knowledge and skill of the latest developments in the field of performance and instructional technologies to ensure organizational needs are met and to functions as lead designer, developer, and evaluator for internal and external evaluation systems.
- Advanced familiarity with and experience in applying analytical techniques (i.e., performance and organizational analysis, strategic needs/goal analysis, gap analysis, front-end analysis, job task analysis, training needs analysis, task analysis, cost benefit analysis) the Coast Guard uses to study and solve workforce performance problems.
- Ability to provide mastery level consulting, advice, and recommendations regarding all processes used to analyze, evaluate and recommend both traditional performance support (i.e., resident training or job aids) and modernized performance mixed modality support (i.e. mobile applications, electronic performance support systems, self-paced eLearning, and blended online and remote training).
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for details.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here
Additional information
Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here
Recruitment incentives may be authorized.
Recruitment Incentive: Selectee(s) for this position who are newly appointed to a permanent position are authorized to receive a one-time recruitment incentive of 10% of the salary, including locality for this position. Receipt of the bonus will require a 12-month service agreement.
Relocation Incentive: Selectee(s) for this position who are current federal employees on permanent appointments and will be moving outside of the current commuting area of their current position to accept this position are authorized to receive a one-time relocation bonus of 10% of the salary including locality for this position. Receipt of the bonus will require a 12-month service agreement. The employee must establish a residence in the new geographic area prior to payment.
Student Loan Incentive: Selectee(s) for this position who are newly appointed to a permanent or term position may be eligible for student loan repayment up to $10,000 (pre-tax) for one calendar year. More than one loan may be repaid if the combined repayments do not exceed $10,000. Receipt of this incentive will require a three-year service agreement.
Supervisory Probationary Period: This is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period.
All Federal employees are required to have Federal salary payments made by direct deposit.
For Veterans’ preference eligibility, visit Veterans’ Employment Resources. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. See the required documents section of the announcement.
More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 60 days from the date the certificate was issued.
If you need a reasonable accommodation for the application and hiring process, please contact 202-643-1512. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select “Benefits”. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories.
The necessary Knowledge, Skills, and Abilities to perform this job are:
1. Knowledge of Human Performance Technology (HPT) systems, designs, concepts, principles, and practices.
2. Knowledge of Instructional Systems Design.
3. Ability to plan, design, and conduct training and education evaluation and measurement effectiveness models.
4. Knowledge of Strategic Planning and quantitative data analysis including descriptive statistics and basic predictive statistics.
5. Knowledge of instructional programs, courses, systems, processes, and various training platforms used by the Coast Guard.
6. Knowledge of automated education systems, use of personal computer, and Microsoft (MS) office applications such as MS Word, Excel, PowerPoint, and Access.
If you meet the minimum qualifications, you will be placed in one of the following categories:
1. Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
2. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
3. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.
Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. For information on veterans’ preference, click here.
You may preview questions for this vacancy.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select “Benefits”. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
1. Resume
2. Completed online questionnaire
3. Current or former federal employees, submit a copy of most recent SF-50, Notice of Personnel Action, which demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade. Examples of appropriate SF-50s include promotions, with-in grade increases, NOT performance awards.
4. If qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, official transcripts are required prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet education requirements if you can show that it is comparable to education received in U.S. accredited institutions. Provide proof with your application. Please see click here.
5. If claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.
6. If you are claiming veterans’ preference, submit the following documents. Please see Feds Hire Vets for detail.
a. Veterans claiming 5 point veterans’ preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted.
b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15. 10-point preference will not be granted if appropriate documentation is not submitted with your application.
d. If you are a current active duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement. See the “How to Apply” section of this announcement for information on specific requirements for VOW certifications.
7. If requesting consideration under Executive Order 13473, you must submit proof. To confirm eligibility for appointment based on the National Defense Authorization Act for FY 2019 (NDAA), submit a copy of the marriage certificate to the military member and a copy of your spouses’ active duty military orders (e.g., most recent military orders, PCS orders, etc.). Spouses of military members who are on retirement or separation PCS orders from active duty are not eligible to be appointed unless the member was injured with a 100% rating; or was released/discharged from active duty due to the member’s death while on active duty. Widows or widowers, who are not remarried, of military service members who were killed on active duty must submit a DD-1300.
8. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.
All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system with fax number and instructions. Required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- How to Apply
Complete applications for this vacancy must be received on-line by 11:59p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of qualifications. If you are claiming veterans’ preference, you will be required to submit proof. See Required Documents section for more detail regarding a complete application package.
High self-assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.
If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a “certification” of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by direction of military members’ military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment.
If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.
Agency contact information
USCG Applicant Support
Phone
866-656-6830
Fax
000-000-0000
Email
mgshelp@monster.com
Address
United States Coast Guard
2703 Martin Luther King Jr. Ave SE
STOP 7912
Washington, District of Columbia 20593
United States
To apply for this job please visit www.usajobs.gov.