Instructional Design Specialist Job at Swickard Shared Services (Las Vegas)

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized customer service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the box thinker and are looking for a challenging and rewarding opportunity- we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making customers happy, we’d like to help you translate those skills into a successful career in the retail automotive business.

How You Will Make an Impact:

As an E-Learning Instructional Design Specialist, you will be primarily responsible for developing online training for our employees that supports and building out our learning management system. You will be directly responsible for equipping our teams with the skills required to deliver exceptional hospitality, become more efficient, and revolutionize the automotive industry.

What Winning Looks Like:

• Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curricula
• Determine the most appropriate digital instructional methods; on-demand video-based training, self-paced learning via a learning management system, and live training from a webinar platform.
• Facilitate virtual and in-person learning programs, managing the event while teaming with colleagues to push the participants to deepen their knowledge/skill development.
• Keep a growth mindset by evaluating learning events, researching external learning solutions, and suggesting improvements.
• Write, create, and deliver engaging and effective training content using e-learning software
• Ensure that all training materials and programs are compliant with laws and regulations governing the industry
• Develop monitoring systems to ensure that all employees are performing job responsibilities according to training and compliance
• Work to keep training programs vibrant and entertaining to engage employees and trainees

Skills Needed to Win:

• Proven experience as an eLearning specialist
• General understanding and knowledge of eLearning software
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new techniques in eLearning
• Phenomenal communication, presentation, and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Bachelor’s degree in English, marketing, or a similar field
• A portfolio of applicable outputs
• Demonstrated excellence in writing, proofreading, and editing
• Ability to work efficiently without compromising quality or accuracy

About Us

• We were founded in 2014 in Wilsonville, OR.
• Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.
• We have 41 Franchises and 16 different dealerships in 5 states…and we are still growing!
• We were ranked as the 2nd fastest growing auto-group in 2021 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO