Training & Development Specialist Job Hybrid Remote

Job Summary

Public Service Enterprise Group (PSEG) is a publicly traded (NYSE:PEG) diversified, energy company headquartered in New Jersey, and one of the ten largest electric companies in the U.S.  PSEG was ranked 317 on the Fortune 500 list for 2020.  PSE&G is one of the largest combined electric and gas companies in the United States and is also New Jersey’s oldest and largest publicly owned utility. We serve over 2.3 million electric customers and 1.9 million gas customers.

PSE&G is seeking a new member for the Technical Training team within the Transformation & Centralized Service organization at our Edison NJ location.  The team performs analysis, design, development, evaluation and delivery of technical training for PSE&G line of business clients.  This position will focus on exclusively Substation Mechanic skills training in electric distribution to fulfill the duties of apprentice and incumbent employees in accordance with their job specifications, collective bargaining obligations and regulatory requirements.

Please note this position is hybrid, comprised of remote and in office work.  PSEG reserves the right to amend the hybrid model at any time

Job Responsibilities

The successful candidate will train to develop and support a safe, skilled and efficient utility work force working in concert with a team of training professionals.   The key elements of this role are:

• Conduct classroom presentations and hands-on field demonstration of safe work practices in electric distribution substation equipment installation, maintenance and troubleshooting
• Design, and evaluate apprentice and incumbent employee technical training across multiple concurrent electric distribution instructional efforts
• Provide assistance in other instructional areas / activities, such as instructional skills development

The candidate must enjoy providing client service, be a team player, and excel in communicating both verbally and in writing.  High attention to detail and excellent organizational skills are also important for effective collaboration with fellow instructors and the entire Technical Training team.

The position requires close collaboration with the Technical Training Manager and internal subject matter experts in support of identifying training needs of the Electric Distribution clients.  The position works with process owners and process improvement managers across the utility to establish process efficiency.  Therefore, the position requires strong internal & external relationship building skills and behaviors and to be proactively involved with all clients in order to stay abreast of operational changes relevant to effective training programs.

Candidate must be available in case of a storm emergency by periodically being on call for assignment by the Emergency Operations Center (EOC).

Job Specific Qualifications

Required:
•    Must have worked as an Substation Mechanic or as an Substation Maintenance Supervisor with a strong background in electric substations, components, construction, maintenance, troubleshooting and safe work practices
•    Ability to credibly and safely conduct hands-on training across multiple topics using appropriate reference manuals and other resources to instruct apprentice and incumbent Substation Mechanics on how to safely execute all work practices and procedures.  Understand and properly use tools and operate appropriate substation equipment correctly use safety tagging, control prints, use basic test equipment and communications during substation maintenance and inspection
•    Ability to learn and apply training and development processes of analysis, design, development, evaluation, and alternative delivery methods, including eLearning and virtual instruction applications
•    Basic skills in computer applications, including but not limited to Microsoft Office software
•    Strong oral and written communication skills; capable of making effective classroom presentations
•    High school graduate or GED equivalent
•    Have a minimum of five years utility experience
•    Must foster an inclusive work environment and respects all aspects of diversity.  Successful candidate must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices
•    Possess and maintain a valid U.S. driver’s license

Desirable:
•    Ability to facilitate joint union / management assessment teams
•    Supervisory and / or project management related experience
•    BS / BA degree in engineering technology, education, training, or instructional design
•    Knowledge / experience or the ability to learn evolving systems such as OMS, GIS, OP2002
•    Knowledge / experience in assessment facilitation, need/task analysis, instructional design/development, and instructional evaluation
•    Experience in Learning Management System use and data management / reporting
•    Experience in alternative training delivery methods, including automated, computer-based or virtual / augmented reality applications
•    Process Improvement skills / LSS Green Belt

Minimum Years of Experience

Education