Website Chubb
The Instructional Designer will be accountable for managing the development of innovative training programs through the creation of instructor-led and online training content. All candidates must have experience in curriculum design, training analysis, instructional design and eLearning development. Strong project and relationship management skills are required. Strong skills working independently in a team-based, matrixed and hybrid environment is important.
Responsibilities
- Serve as a partner to the business in analyzing product and process information and rapidly developing online learning and blended learning deliverables and tools
- Determine and implement learning strategies/programs appropriate for different audiences
- Work independently in managing multiple training projects between different client groups to reach expected outcomes
- Provide editing/quality control for training deliverables and communications
- Design and develop curriculums and other learning solutions in multiple formats
- Analyze and communicate the metrics of learning effectiveness; provide feedback and recommendations for ongoing improvement to management
- Leverage decision-making skills, critical thinking and reasoning. Proactively resolve problems while exhibiting professional, sound judgment, and collaboration skills
- Prepare L&D and Field Team members to facilitate in-person and virtual training sessions for new and incumbent employees
REQUIRED SKILLS AND EXPERIENCE
- Bachelor’s Degree and a minimum of 3-5 years of instructional design experience and expertise in adult learning strategies, including online learning and rapid design principles; or combined work experience and education
- Superior writing, editing, communication and presentation skills; ability to state issues in a concise, solution-driven manner
- Ability to quickly establish strong working relationships with all levels of personnel across multiple departments
- Outstanding organizational skills, attention to detail, project management skills
- Proficiency in prioritizing/reprioritizing tasks based on changing needs
- Ability to quickly analyze information, develop curriculum outline, and draft training content
- Ability and experience in working independently to develop training solutions from start (analysis) to end (delivery)
- Experience with e-learning platforms (ex. as Articulate or Captivate); video/audio editing software (ex. Camtasia, Audacity); and Adobe Suite (Acrobat X Pro, Photoshop, Illustrator)
- Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint
- Experience with design of SCORM compliant courses and experience with learning management systems. Experience with Cornerstone is a plus
- Ability to organize work flow to manage multiple projects and accomplish tasks with follow-through to completion
- Current knowledge of the latest training technologies and training program design strategies
Some travel may be required, up to 25%.
PREFERRED SKILLS AND EXPERIENCE
- Familiarity working in the broker and/or group Insurance
- Experience working with corporate and leadership development
- Ability to learn from mistakes, adapt quickly, and apply those learnings to drive continuous improvement.
- Master’s Degree in Instructional Design or related field
- Bilingual in Spanish
- Health insurance
- Dental insurance
- Tuition reimbursement
- A company-match 401(k) plan
- Disability insurance
- Life insurance
Employee referral bonuses
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined’s twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
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