Learning Developer Job

Come join Blue Shield’s dynamic Enterprise Learning organization, where we develop learning solutions to ensure employees can perform their jobs, enable the business to further our mission, and serve as a strategic partner to talent mobility through innovative learning strategies and solutions. This Learning Developer, Experienced, will report to the Manager of Learning Development (for Customer Experience, Operations, Pharmacy & Provider Dispute Resolution).

Your Work

In this role, you will:

• Perform learning needs analysis and determine appropriate learning solutions for a variety of learner types with varying skill levels
• Create simple/moderately complex instructor-led training materials about processes and systems for instructors to teach from
• Format materials for readability, to create clear graphics from screenshots, and use templates for continuity
• Create hands-on practice exercises and assessments
• Work with subject matter experts within and outside of Enterprise Learning to create and deliver a training plan, including how to measure effectiveness of the course
• Work with Learning Stakeholder Management team, leadership, Subject Matter Experts (SMEs), Facilitators, Technical Communicators, and other Learning Developers to create comprehensive learning materials and programs
• Work with Supervisor and Learning Stakeholder Management team to manage workload and collaborate with a networked team to develop and implement training programs.
• Build learning solutions including designing and developing instructor led materials focusing on processes and systems for facilitators to teach in live virtual training. Learn how to create eLearning courses with on the job training.
• Build and maintain strong partnerships across all business units and Enterprise Learning teams.
• Work with project teams to perform learning needs analysis, determine appropriate learning solutions for a variety of learner types with varying skill levels, learning plans, instructor led training, and job aids.

QUALIFICATIONS
Your Knowledge and Experience
Requires a college degree or equivalent experience and 3 years of prior relevant experience

• Requires practical knowledge of job area typically obtained through advanced education combined with experience
• Requires strong writing, analytical, and problem-solving skills
• Requires basic knowledge of instructional design and adult learning theory, typically obtained through education combined with experience
• Requires ability to format materials for readability, to create clear graphics from screenshots, and to use templates for continuity
• Requires basic knowledge/understanding and some experience using SnagIt or other graphics programs. Experience using Articulate Storyline is a plus

Requires basic understanding of instructor led delivery, how adult learners experience and process new learning, and how to create learner engagement

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate’s experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Pay Range

The pay range for this role is: $ 66770.00 to $ 93390.00 for California.

ABOUT THE TEAM
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California’s top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we’re going to do and by acknowledging and correcting where we fall short.
• Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

• Hybrid – In a business unit approved office a few times per year to 3 days per week, on average

• Office – In a business unit approved office 4+ days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.

Physical Requirements:

Office Environment – roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.